Maps & Wayfinding
McMaster Accessibility Maps
This map provides you with floor maps for a number of campus buildings. Each floor can be highlighted by facility; for example, accessible washrooms, elevator or lift access, hallway paths and more.
Accessible Parking at McMaster
Parking Services provides accessible parking permits for individuals with a Ministry of Transportation Parking Permit or for those who require accessible parking on a temporary basis.
All-Genders Washrooms Brochure
The Equity and Inclusion Office is working to make McMaster University more inclusive for staff, students and faculty who identify as transgender, gender non-binary and two-spirit. The guide below details what all-genders washrooms are, why they are essential to an equitable university environment, and where to find all of the current all-genders washrooms at McMaster.
Public Transportation
There are many accessible transportation options available for getting to the McMaster campus:
For directions to campus and general transit information, please see the How to get to McMaster website. Once on campus, accessible parking options are available.
You can find information about accessible public transit options from:
Closures & Service Disruptions
Service Disruption Notices
Current service disruption notices can be found at the following sites:
McMaster Libraries service disruptions
McMaster Health Sciences Library service disruptions
McMaster Facility Services alerts and shutdowns
McMaster University Technology Services (UTS) disruptions
What is a Service Disruption?
A service disruption is an interruption to a regular service or facility. Under the Accessibility for Ontarians with Disabilities Act (AODA) – Customer Service Regulation, McMaster University is required to notify students, employees, and the public when public services or facilities are temporarily unavailable. Examples of a service disruption may include the following:
- Utility shutdown in a particular building for a specified period of time
- Construction or maintenance work that restricts access to an entrance of a building or a particular floor or department
- Breakdown of public elevators or lifts
- Unexpected closure of an office that serves the public
A service disruption notice should include the following information:
- Name of the disrupted service or facility
- Expected duration of the disruption
- Alternative means of accessing the service or facility (if available)
- Who to contact for assistance
- Any other relevant information
Reporting a service disruption
The timely reporting of a service disruption is an important part of an accessible campus. Please report a service disruption as soon as possible.
Where do I report a service disruption?
Notice of a service disruption should be posted in a conspicuous location for persons with disabilities who may be using the facility.
What information should I include in a notification of service disruption?
When notifying the public about a service disruption, include:
- The reason for the disruption
- Its anticipated duration
- A description of alternative facilities or services, if any are available.