About Us

Accessibility Hub

The McMaster University Accessibility Hub is a collaborative endeavour amongst a number of departments and groups taking shared responsibility to advance the University’s 3rd strategic goal of building an inclusive community“.

This website aims to be a one-stop-shop for all things related to accessibility at McMaster University. Whether you are a student (prospective or current), staff member, faculty member, instructor or member of the wider community, this website is intended to be the primary portal where you can find information and links to accessibility-related information at McMaster.

If you have feedback on how this site can be improved, please email: access@mcmaster.ca

McMaster Accessibility Council (MAC)

MAC is responsible for ensuring the University’s adherence to the Accessibility for Ontarians with Disabilities Act (AODA).

MAC provides a mechanism for planning, reviewing and evaluating the implementation of the AODA Accessibility Standards within the University.  It is responsible for addressing identified barriers,  developing plans for their removal and taking steps to prevent future barriers. MAC will also review work from previous years to determine if all objectives have been met, identify reasons for unaddressed objectives, and specify how these objectives can be re-instituted going forward. MAC reviews its membership on an annual basis to ensure adequate representation from persons with disabilities.

McMaster University introduced its first accessibility plan entitled the McMaster University Accessibility Plan 2012-2025 in compliance with the Ontario Disabilities Act (ODA) in the 2003-2004 academic year. This plan outlines accomplishments that have been achieved over the last few years in terms of the removal and prevention of barriers; however, the list is not exhaustive.  McMaster recognizes that individual departments make many efforts to accommodate without necessarily seeking recognition. The university applauds such efforts and encourages continuation of these practices. This document contains a record of known accomplishments as a means of demonstrating its efforts in the removal and prevention of barriers to access for persons with disabilities. The continually expanding McMaster University Accessibility Plan 2012-2025 document is one snapshot in a series of successive plans, and is a model for future accessibility plans. The document retains a progressive plan of activities that forecast full implementation of the AODA standards by 2025.  MAC will update this plan annually in order to capture progress made by the University to ensure full compliance with the AODA.


McMaster Accessibility Council Terms of Reference

All-Genders Washrooms Brochure

The guide below details what all-genders washrooms are, why they are essential to an equitable university environment, and where to find all of the current all-genders washrooms at McMaster

Accessible Social Media

Check out this excellent McMaster resource for creating accessible social media for Facebook, Twitter, YouTube, Instagram, and more!

How to Register for FLEX Forward Accessible Education Training

The training consists of three steps that you will need to complete: Registering in Mosaic; reading the FLEX Forward e-book; and completing the end quiz on Avenue to Learn.

Making Your Talk Accessible

This information paper describes some common inaccessible practices for giving presentations at conferences or in the classroom and how to address and remove common presentation barriers

Enhancing the Accessibility of Technology in the Classroom

This downloadable handout will provide you with basic steps, instructions and resources to enhancing the accessibility of technology commonly used in the classroom.

Service Disruption Template

Use this template to report a service disruption and to notify campus and community members that a service or facility is temporarily unavailable.

Accessibility Checklist

The Accessibility Checklist is designed to help event organizers plan accessible events. For further information, contact  access@mcmaster.ca or 905-525-9140 ext. 24644

McMaster University Accessibility Plan 2012-2025

This plan outlines McMaster University's accessibility-related accomplishments and identifies additional steps required to ensure that McMaster University is a fully accessible campus by the year 2025.


An elegant building at McMaster

Policy on Academic Accommodation for Religious, Indigenous and Spiritual Observances

RISO provides students with information about how to request academic accommodations for their religious, Indigenous and spiritual observances

An elegant building at McMaster

Employment Equity Statement

McMaster University's commitment to building a diverse, fair, and inclusive community.

An elegant building at McMaster

Policy and Procedures on Employment Accommodation

This policy is currently under review and has been removed from the active website. Any questions related to employment accommodation should be directed to the Human Resources Department.

An elegant building at McMaster

McMaster University Policy on Accessibility

This policy is currently under review.  When completed, it will articulate McMaster University's commitment to accessibility and legislative compliance in adherence with the Accessibility for Ontarians with Disabilities Act (AODA).

An elegant building at McMaster

McMaster University Statement on Building an Inclusive Community with a Shared Purpose

McMaster University strives to embody the values of respect, collaboration and diversity in order to build and inclusive community.

An elegant building at McMaster

Academic Accommodation of Students with Disabilities Policy

This Policy provides comprehensive information regarding the provision of academic accommodations for McMaster University students with disabilities.

An elegant building at McMaster

Policy on Discrimination and Harassment: Prevention & Response

McMaster University is committed to fostering a respectful and inclusive organizational culture in which all members of the campus community are able to work, study, and live free of discrimination and harassment.


McMaster Accessibility Council 2016-17 Annual Report

Highlights from this report:

  • Publication of the Accessible Education Resource (Forward with Flexibility)
  • Establishment of McMaster Employee Accessibility Network
  • Revamp of the AODA and Human Rights Code Training
  • Launch of the new Accessibility Hub website
  • Ongoing updates to the McMaster Accessibility Poicy
  • Hiring of the Web Accessibility Specialist

McMaster Accessibility Council 2015-2016 Annual Report

Highlights from this report:

  • Enabling access to SensusAccess for automatic conversion of documents to accessible formats
  • Tools now in place to support captioning of all newly created videos used administratively and academically
  • Accessible Teaching and Learning Project
  • Web Accessibility Project

McMaster Accessibility Council 2014-2015 Report

Highlights from this report:

  • New Integrated Science lab
    • First lab on campus designed with accessibility in mind
  • McMaster Student Union (MSU) implemented an MSU Accessibility Policy
  • Closed Captioning Working Group
  • Web Accessibility Advisory Group
  • UTS created a Web Accessibility Course 

McMaster Accessibility Council 2013-2014 Annual Report

Highlights from this report:

  • Anne Pottier stepped in as Chair of the MAC Council
  • 21, 134 member of the McMaster community have taken training 
  • Human Resources implemented the inclusion of a statement of accommodation to McMaster email signatures and have encouraged its use by staff and faculty

McMaster Accessibility Council 2012-2013 Annual Report

Highlights from this report:

  • Approximately 16, 608 members of the McMaster community have taken Customer Service Training
  • Creation of the McMaster University Accessibility Plan (2012-2025)
  • Approval of $334, 200 for accessibility-related capital projects
  • Facility Services accessibility audit of public spaces

McMaster Accessibility Council 2011-2012 Annual Report

Highlights from this report:

  • Approximately 14,000 members of McMaster have taken the Customer Service training
  • Special attention to efforts of McMaster Libraries in providing notice of Service Disruptions
  • Budget Committee approved $334, 200 for accessibility-related capital projects

McMaster Accessibility Council 2010-2011 Annual Report

Highlights from this report:

  • Full implementation of Customer Service training;  Approximately 10,500 members of McMaster have taken training
  • $200, 000 approved by the Budget Committee to address accessibility around campus
  • Endorsement to create Accessibility Specialist position

McMaster Accessibility Council 2009-2010 Annual Report

Highlights from this report:

  • Development of the first University Accessibility Policy
  • Implementation of the AODA Customer Service Standard Training
  • 4800+ employees/other members trained by July 29, 2010
  • First version of the Accessibility Hub website


Equity and Inclusion Office

The Equity and Inclusion Office (EIO) works with campus and community partners to ensure that McMaster University is a place where all students, staff and faculty are treated equitably and respectfully in all areas of campus life.


MSU Maccess is a community, peer support, and advocacy outlet for students with disabilities and disabled students. Members may identify with any of the following disability, chronic illness, mental illness, madness, mental health concerns, neurodivergence, and additional identities that are part of the larger disability rights movement.

Student Accessibility Services

Student Accessibility Services is committed to respecting, supporting, and celebrating the diversity of all people within the McMaster University community. Visit or contact SAS in the basement of the McMaster University Student Centre for more information on receiving support for accommodations.


Located within the Equity and Inclusion Office, AccessMAC works to advance accessibility on-campus.

Library Accessibility Services

Visit Library Accessibility Services on the second floor of Mills library for assistance with accessible formats for books, book retrieval, access to assistive technologies and more!

Paul R. MacPherson Institute

Contact the Paul R. MacPherson Institute for Leadership, Innovation and Excellence in Teaching and Learning for assistance with course design, re-design, delivery, assessment, as well as for instructional skill and accessibility workshops.